FAQs | TINNI

1. WHAT SERVICES DO YOU PROVIDE?
– WE CAN CREATE CUSTOM MADE GARMENTS SUCH AS: CASUAL DRESSES, BRIDAL GOWNS, EVENING GOWNS, SUITS, BARONGS, AND UNIFORMS.

2. HOW LONG WILL IT TAKE UNTIL I RECEIVE MY PACKAGE?
– FOR READY TO WEAR ORDERS, YOUR PACKAGE SHOULD ARRIVE AT YOUR DOORSTEP WITHIN SEVEN TO TEN (7-10) BUSINESS DAYS LOCALLY AND TEN TO FIFTEEN (10-15) BUSINESS DAYS INTERNATIONALLY.

3. WHAT ARE YOUR PAYMENT METHODS?
– ONLINE BANK TRANSFER, GCASH AND CHECK.

4. CAN I REFUND MY ORDER?
– WE ACCEPT REFUNDS FOR OUR READY TO WEAR LINE WITHIN SEVEN (7) BUSINESS DAYS FROM THE DATE OF PURCHASE PROVIDING THAT THE GARMENT IS IN PERFECT CONDITION.
– WE DO NOT ACCEPT REFUNDS FOR CUSTOM MADE FORMAL WEAR, UNLESS WE DID NOT DELIVER THE SAID GARMENT.

5. DO YOU OFFER GOWN RENTAL SERVICES?
– YES, WE HAVE GOWNS FOR RENTAL IF IT FITS YOU RIGHT WITHOUT ANY ALTERATIONS. IF YOU WISH TO HAVE IT ALTERED, THEN YOU MAY PURCHASE IT AT A SPECIAL PRICE.

6. HOW LONG DOES IT TAKE TO MAKE A CUSTOM MADE BRIDAL GOWN?
– WE ACCEPT ORDERS WITH A MINIMUM OF FOUR (4) MONTHS UNLESS AGREED BY BOTH PARTIES.

7. HOW LONG DOES IT TAKE TO MAKE A CUSTOM MADE EVENING GOWN?
– WE ACCEPT ORDERS WITH A MINIMUM OF TWO (2) MONTHS PRIOR THE SAID EVENT UNLESS AGREED BY BOTH PARTIES.

8. HOW LONG DOES IT TAKE TO MAKE A CUSTOM MADE BARONG/SUIT?
– WE ACCEPT ORDERS WITH A MINIMUM OF TWO (2) MONTHS PRIOR TO THE SAID EVENT UNLESS AGREED BY BOTH PARTIES.

 

CONTACT US

TINNI
1st floor VMHC Building, Brgy Saguin, McArthur Highway, San Fernando Pampanga 2000
+639493976473 | +639628818313